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| Shipping & Returns |
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All shipments are sent UPS Ground Service with the freight expense being added to the invoice amount. Any other UPS shipping method or carrier of choice should otherwise be specified.
Products are returnable only for manufacturing defects. All components are handmade therefore slight differences in quality, texture, design and color will occur. This is natural and is part of the beauty, not to be considered a defect.
Any shortages or damages sustained in transit must be promptly reported to our company within 72 hours of receipt of merchandise.
Shipping will not be refunded and returned shipping will be paid by buyer, unless due to manufacturer defects.
Note: ALL CLAIMS MUST BE MADE 3 DAYS FROM RECEIPT OF MERCHANDISE. |
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